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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jazmin Lopez

October 29, 2025

5  out of  5
rating by Jazmin Lopez
"Cesar Acosta was polite, patient, and very sincere. It was my first time getting insurance, and he made the process super easy to understand. He was respectful, understanding, and really took the time to make sure I got the best prices and coverage for what I needed. I speak Spanish, and he was able to communicate and translate everything perfectly, which made me feel even more comfortable. Truly one of the best customer service experiences I’ve ever had!"
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Mary A. Ousset

October 29, 2025

5  out of  5
rating by Mary A. Ousset
"Cesar was amazing! He really took time to help me understand everything I needed as far as my insurance policy and the coverage that made the most sense for me personally. He was highly personable and enjoyable! I had several questions and he was very patient and helpful! Definitely recommend working with him!"
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Vanessa Battle

October 28, 2025

5  out of  5
rating by Vanessa Battle
"Cesar performed an awesome job helping me with switching my car and home owner's insurance to State Farm. He was very patient, kind, friendly, knowledgeable and helpful in explaining everything that I needed to know. He also gave me the option of getting a life insurance policy on my son. It was at a great price so I jumped right on it. It was a joy speaking to Cesar today. I look forward to speaking with him on any future insurance needs."
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Patricia Lopez

October 26, 2025

5  out of  5
rating by Patricia Lopez
"Cesar was awesome to work with! He made the whole process super easy. I felt like he genuinely cared about finding the best coverage for my needs. Very grateful for this State Farm family."
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Lisa Hinzman

October 9, 2025

5  out of  5
rating by Lisa Hinzman
"Malik was available to speak with at whatever time was good for me. He was easy to talk with and listened to me when I spoke. Very personable, feel like I'm talking to a friend."
We responded:
"Hi Lisa, Thank you so much for your kind words and the 5-star review! I’m glad to hear that you found our conversations helpful and personable — it’s important to me that you feel comfortable and heard. I’m always here to assist you with any of your property or vehicle insurance needs. Looking forward to continuing to work together! Best regards, Malik"
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Alexis Turner

September 26, 2025

5  out of  5
rating by Alexis Turner
"Malik was absolutely amazing to work with! He helped us secure better full coverage for our vehicles and made the entire process stress-free. He was incredibly kind, patient, and genuine every step of the way. His knowledge really stood out he explained everything clearly and made sure we understood our options. We truly felt cared for, not just like another customer. Highly recommend Malik for anyone looking for a trustworthy State Farm agent!"
We responded:
"Hi Alexis, Thank you so much for your wonderful review and for recommending me! It was truly a pleasure helping you secure the best full coverage for your vehicles. I’m glad I could make the process easy and stress-free while ensuring you felt cared for every step of the way. Your kind words mean a lot, and I look forward to continuing to support you with all your insurance needs. Please don’t hesitate to reach out anytime! Best regards,"
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Kevin Williams

September 17, 2025

5  out of  5
rating by Kevin Williams
"Adam at State Farm assisted me with adding a new vehicle to my insurance policy! State Farm staff are really knowledgeable in the products they offer. Thank you Adam at State Farm."
We responded:
"Hi Kevin, Thank you for taking the time to leave a 5-star review! I’m glad Adam was able to assist you smoothly with adding your new vehicle. Our team takes pride in providing knowledgeable and helpful service, and your kind words mean a lot. If you need anything else or have questions in the future, don’t hesitate to reach out! Best regards,"
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toya taylor

September 17, 2025

5  out of  5
rating by toya taylor
"Great customer service"
We responded:
"Hi Toya, Thank you so much for your kind words and the 5-star review! We’re thrilled to hear you’re happy with both the price and customer service. If you ever need anything or have questions, we’re always here to help! Best regards,"
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alonzo Jones

September 17, 2025

5  out of  5
rating by alonzo Jones
"Malik was very professional and helped me with all my concerns and issues, great service!"
We responded:
"Hi Alonzo, Thanks a million for your fantastic review! I’m glad I could turn your concerns into solutions and provide service that made a difference. Helping great clients like you is what makes this job so rewarding. Remember, I’m always here whenever you need a hand or have questions—consider me your insurance ally! Stay safe and take care,"
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kerima vali

September 9, 2025

1  out of  5
rating by kerima vali
"This is the worst insurance company I've ever known They increase the insurance every month without justification, my experience with it was very bad"
We responded:
"Hello Kerima, Thank you for sharing your feedback. We take all reviews seriously and strive to provide the best service to our customers. However, we could not find any record of your account in our system. If you have any concerns or questions about your insurance policy or billing, please contact us directly at 804-303-0013 so we can assist you personally and address any issues. We are committed to transparency and customer satisfaction and would appreciate the opportunity to resolve this with you. Best regards, Wael Ramadan Owner."
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Sierra Thomas

August 25, 2025

5  out of  5
rating by Sierra Thomas
"Malik was a great help. I had Statefarm in the past and I was happy to switch back after a few years. Malik answered all my questions, overall great customer service"
We responded:
"Thank you so much for your kind words! We’re delighted to have you back with State Farm and glad to hear that Malik was able to assist you and provide excellent customer service. If you ever have any questions or need support in the future, don’t hesitate to reach out. We appreciate your trust and look forward to serving you! Best regards,"
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Teresa Canestaro

August 14, 2025

5  out of  5
rating by Teresa Canestaro
"Malik was the most patient, friendly and helpful agent I have ever worked with. He honestly made the process of switching home and auto insurance not only fun but provided me with peace of mind answering all of my questions and eased my concerns. I felt taken care of and welcomed back into the State Farm family after having different insurance companies for the last year or so. He was nothing short of amazing and deserves a prize for his consumer service skills."
We responded:
"Hello Teresa, Thank you so much for your wonderful review! We’re thrilled to hear that Malik made your experience so positive and enjoyable. Providing peace of mind and exceptional service is what we strive for, and it’s fantastic to know Malik exceeded your expectations. We’re grateful to welcome you back to the State Farm family and look forward to supporting you for years to come. We’ll be sure to pass along your kind words to Malik — he truly deserves it! Best wishes,"
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Taineka Taylor

August 13, 2025

5  out of  5
rating by Taineka Taylor
"Hello All. I just wanted to share that Jenyfer was a blessing in this process of finding a better rate for my insurance. The genuineness, support and overall concern of putting my needs first was exceptional. I appreciate her efforts and help. She was very knowledgeable and her calming voice and understanding was what I needed at that time. I'm currently glad to be a part of the State Farm family. Thanks Jen for all you do and will continue to do for others. Best regards Tee"
We responded:
"Hello Tee, Thank you so much for your heartfelt review! We’re incredibly grateful to hear that Jenyfer was able to provide you with genuine support and exceptional service during your insurance process. Her dedication to putting your needs first and offering knowledgeable, calming guidance truly reflects the values we strive for at State Farm. We’re thrilled to have you as part of the State Farm family and appreciate your trust in us. We’ll be sure to pass along your kind words to Jenyfer! Best regards,"
Profile photo of Sam Early

Sam Early

August 8, 2025

5  out of  5
rating by Sam Early
"Malik was a great help! He was friendly, thoughtful, and honest. He helped me decide what was right for my needs and my budget without pressuring or intimidating. Great service, and good people!"
We responded:
"Hello Sam, Thank you so much for your kind words! We’re glad to hear that Malik provided you with thoughtful, honest, and pressure-free service. Helping you find the right coverage for your needs and budget is our top priority. We appreciate your trust and look forward to continuing to serve you with the same great care! Best regards,"
Profile photo of Dani Arroyo

Dani Arroyo

August 5, 2025

5  out of  5
rating by Dani Arroyo
"Great customer services"
We responded:
"Dani, Thank you so much for your 5-star review! We’re thrilled to hear that you had a great experience with us. At Wael Ramadan State Farm, we’re committed to providing personalized insurance solutions and exceptional service to meet your needs. If you ever have any questions or need assistance, please don’t hesitate to reach out. We truly appreciate your trust and support! Best regards,"
Profile photo of Crystal Bailey

Crystal Bailey

August 5, 2025

5  out of  5
rating by Crystal Bailey
"Malik was very attentive flexible and patient to my needs. He went the extra mile of cancelling my previous policy for me. Customer service was great from the beginning of the process to completion. Got me some good coverages for a fraction of the price."
We responded:
"Crystal, Thank you so much for your wonderful feedback! We’re delighted to hear that Malik provided attentive, flexible, and patient service throughout the process. Going the extra mile to make things easier for our customers is something we truly value. We’re also glad we could help you find great coverage at a price that works for you. Your kind words mean a lot to us, and we’ll be sure to share your praise with Malik. Thanks again for choosing us for your vehicle insurance needs! Best regards,"
Profile photo of Matthew Walton

Matthew Walton

August 2, 2025

5  out of  5
rating by Matthew Walton
"Malik he is a great agent"
We responded:
"Dear Matthew, Thank you so much for your kind words! We’re happy to hear that Malik provided you with great service. We’re proud to have him on our team and appreciate your trust in State Farm. If you ever need anything, don’t hesitate to reach out! Best regards,"
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M DOT13

August 2, 2025

5  out of  5
rating by M DOT13
"Good Customer Service from Malik. Best agent in the city"
We responded:
"Thank you so much for your fantastic review! We’re thrilled to hear that Malik provided you with excellent customer service. He truly is a valuable part of our team, and we’re proud to have him representing State Farm. We appreciate your trust and look forward to continuing to serve you! Best regards,"
Profile photo of Ymari Morton

Ymari Morton

August 1, 2025

5  out of  5
rating by Ymari Morton
"MALIK is the greatest! He helped me get the BEST PRICES & BUNDLE on all of my needs as far as home owners, auto, & life insurance!!! I couldnt ask for better customer service! If you could ask for him directly, do so!! Thanks Malik!"
We responded:
"Hi Ymari, Thank you so much for your fantastic review! We're thrilled to hear that Malik was able to help you find the best prices and bundle options for your home, auto, and life insurance needs. Providing excellent customer service is our top priority, and we're glad Malik made such a positive impact. We truly appreciate your recommendation and look forward to assisting you again in the future! Thanks again,"
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Rob Anderson

July 28, 2025

5  out of  5
rating by Rob Anderson
"Malik was great"
We responded:
"Hi Rob, Thank you so much for your kind words and the five-star review! We’re delighted to hear you had a great experience with State Farm and that we could assist you with your insurance needs. Your trust and satisfaction mean the world to us. If you ever need anything else or have questions, don’t hesitate to reach out! Best regards,"
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Saquane Christian

July 24, 2025

5  out of  5
rating by Saquane Christian
"They did a geat job helping WAEL RAMADA with all questions that my mama had and she had a lot of questions thanks for going above and beyond"
We responded:
"Hi Saquane, Thank you so much for your wonderful feedback! We’re glad Malik could assist your mama and help answer all her questions. Going above and beyond for our clients is what we strive for, and your kind words mean a lot to us. Please don’t hesitate to reach out if you need anything else in the future! Best regards"
Profile photo of Tara Christian

Tara Christian

July 24, 2025

5  out of  5
rating by Tara Christian
"When I talk with Malik he's very nice and he explains to you how everything works he has a very kind voice,he answer any questions that I ask with proficiency he's very respectful .thank you 👍"
We responded:
"Hi Tara, Thank you so much for your kind words! We’re happy to hear that Malik was able to provide clear explanations and answer all your questions with respect and professionalism. It’s great to know his kindness and expertise made a positive difference for you. We truly appreciate your feedback and look forward to assisting you again whenever you need us! Best regards,"
Profile photo of Fabrício Prado

Fabrício Prado

July 22, 2025

5  out of  5
rating by Fabrício Prado
"Excellent team, great prices, good service - quick, thorough and precise! Nice customer service all around. Malick was attentive to detail and knowledgeable! Highly recommend! Always good to talk to people directly!"
We responded:
"Hi Fabricio, Thank you so much for your fantastic review! We’re thrilled to hear that you had a great experience with our team and that Malik’s attention to detail and knowledge stood out. Providing quick, thorough, and friendly service is very important to us, and your recommendation means a lot. We look forward to assisting you again in the future! Best regards,"
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Hamza Nasser

July 8, 2025

5  out of  5
rating by Hamza Nasser
"I had a fantastic experience working with Wael Ramadan. From the very beginning, they demonstrated professionalism, expertise, and genuine care for my needs. They took the time to thoroughly explain my options, answer all my questions, and help me find the coverage that best suited my situation and budget. What truly stood out was their responsiveness and willingness to go the extra mile to ensure I felt confident and informed about my insurance decisions. I highly recommend Wael Ramadan to anyone looking for a knowledgeable and trustworthy insurance agent. Their dedication to excellent service truly made the process smooth and stress-free!"
We responded:
"Hi Hamza, Thank you so much for your thoughtful and detailed review! We’re delighted to hear that Wael Ramadan provided you with professional, knowledgeable, and caring service throughout your insurance journey. It’s our goal to make sure every client feels confident and well-informed, and we’re glad Wael went the extra mile to make the process smooth and stress-free for you. Your high recommendation means a lot to us! Please don’t hesitate to reach out if you need anything else in the future. Best regards"
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cesar david cornieles hernandez

June 25, 2025

5  out of  5
rating by cesar david cornieles hernandez
"Siempre dispuesta a ayudar y despejar todas las dudas que se me presentan. Excelente atención!!"
We responded:
""¡Muchas gracias por tus amables palabras! Nos alegra saber que siempre estamos aquí para ayudarte y aclarar tus dudas. Tu satisfacción es muy importante para nosotros, y es un placer brindarte una excelente atención. Si necesitas algo más, no dudes en contactarnos. ¡Esperamos seguir atendiéndote!""