State Farm® Insurance Agent Wael Ramadan

"Dear Shereen, Thank you for taking the time to share your feedback. We genuinely apologize for your experience and understand your frustration regarding the price increases and the lack of communication from our customer service team. We strive to provide transparency and value to all our customers, and we're sorry that we fell short in this instance. Your concerns are important to us, and we would like to investigate this matter further to provide you with the information you deserve. Please reach out to us directly at 804-303-0013 so we can resolve this issue for you. We appreciate your feedback, as it helps us improve our services. Thank you for your understanding, and we hope to have the opportunity to make things right."

"Thank you so much for your kind words! We're thrilled to hear that your experience with Mr. Ramadan was positive and that you found our service fair and welcoming. Loyalty is important to us, and we’re glad you chose to make the switch. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your recommendation!"

"Hi Isabell, Thank you so much for your heartfelt message! It means the world to us to hear that you felt like family while working with Wael and our team. We always strive to provide personal and caring service, and it’s wonderful to know that we succeeded with you. If there's anything we can do for you in the future, please don't hesitate to reach out. We miss you too!"

"Dear Monica, Thank you for sharing your experience with us. We understand your frustration and apologize for any inconvenience this may have caused. We strive to provide excellent customer service and we regret that we were unable to meet your expectations. We apologize for any miscommunication or misunderstanding regarding the coverage for your 2015 Kia Optima. Our decisions on coverage are based on various factors, including the make and model of the vehicle, as well as other risk assessment criteria. While we appreciate that you have taken measures to enhance the security of your vehicle, our underwriting guidelines still consider the 2015 Kia Optima as a high-theft car. We apologize for any inconvenience caused by our communication regarding the finalization of your quote. We strive to provide accurate and timely information to our customers, and it seems that there may have been a lapse in our internal communication. We appreciate your feedback and will use it as an opportunity to improve our services. If you have any further questions or concerns, please feel free to reach out to our customer service team directly. We value your business and hope to have the opportunity to address your concerns and regain your trust. Sincerely, Wael."

"Glad Melanie was able to help you. It is always a pleasure to help finding value for all of our customers. "

"Thanks Mary, we are always glad to help out and yes if you enjoy Lego's the office can be fun also. "

"Thanks Moe, we will always have a smile when you are in the office."

"Thank you so much for your kind words and positive feedback about Melanie! We're thrilled to hear that she provided exceptional service and went above and beyond to ensure you had the right insurance coverage at an affordable price. We greatly appreciate your recognition of her informative approach and commitment to following up as promised. We'll be sure to pass along your compliments to Melanie and the rest of our team. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and look forward to serving you in the future!"

"Thank you for taking the time to leave us a review! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with our insurance agency. Providing exceptional customer service is our top priority, and we're glad that we were able to meet your expectations. If you have any further questions or need assistance, please feel free to reach out. We value your business and look forward to serving you in the future!"

"Thank you, Esther, for your wonderful review! We're thrilled to hear that Iman provided you with courteous, efficient, and precise service. We pride ourselves on delivering a seamless and time-saving experience for our customers, and we're glad to hear that Iman was able to address your needs in less than 3 minutes. We'll be sure to pass along your compliments to Iman and the rest of our team. If you have any further questions or need assistance, please don't hesitate to reach out. We value your business and look forward to serving you in the future!"

"Med, thank you so much for the kind review, we love having customers like you."

"Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you always receive the best service from our agency. We're especially delighted to hear about your experience with Melanie. She is a dedicated member of our team, and we're glad to hear that she provided you with attentive and understanding assistance. We truly value your feedback and appreciate your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future."

"Thank you for your wonderful review! We're thrilled to hear that you received good attention and that Maria was especially attentive and eager to clarify all your doubts regarding our policy. We strive to provide excellent customer service and make sure our clients are well taken care of. We also appreciate your mention of our staff being able to assist in Spanish. We understand the importance of catering to the needs of all our clients. Your kind words mean a lot to us, and we'll continue to work hard to maintain this level of service. Thank you for your support, and we wish you continued success as well."

"Thank you so much for your fantastic review! We're thrilled to hear that you received excellent service and that Ms. María Palacios, in particular, provided such diligent and efficient assistance. We're proud to have passionate team members like her who go above and beyond to clarify any doubts you may have. We truly appreciate your recommendation and your kind words. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide you with exceptional service."

"You're welcome! We're glad that María Palacios was able to provide you with useful information. Our team is here to help and provide valuable insights. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for your review, and we appreciate your feedback!"

"E. Salazar Thank you for leaving us a 5-star review! We greatly appreciate your kind words and are thrilled to hear that Maria Palacios was able to provide you with exceptional assistance in making your payments. We pride ourselves on delivering excellent customer service, and it's wonderful to know that Maria went above and beyond to help you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing our insurance services, and we look forward to continuing to serve you!"

"Thank you, Naoki, for taking the time to leave us a 5-star review! We greatly appreciate your positive feedback and are delighted to hear that you had a great experience with our insurance services. We strive to provide excellent customer service and ensure that our clients' needs are met. If you have any further questions or require assistance in the future, please do not hesitate to reach out. Thank you for choosing our insurance services, and we look forward to serving you again!"

"Athena Thank you for taking the time to leave us such a fantastic review! We are thrilled to hear that you had a great experience with our team. It's wonderful to know that Maria and the rest of our team were able to provide you with exceptional assistance and that you found them to be nice, kind, and patient. We pride ourselves on delivering top-notch customer service and guiding our clients step by step. We truly appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!"

"Maria Aparicio Thank you so much for your amazing 5-star review! We are thrilled to hear that we could assist you with your life insurance fee and that you found our team to be kind and helpful. We greatly appreciate your recognition of María Palacios, as she is an exceptional member of our team. We will make sure to pass along your kind words to her. Thank you for choosing Wael Ramadan Agency for your insurance needs, and we look forward to continuing to provide you with excellent service in the future!"

"Thank you for your incredible review! We are thrilled to hear that you love the treatment you received at our office and that our team was very attentive. It means a lot to us that you have never been so happy with an insurance company before. We greatly appreciate your kind words and your special mention of Maria Palacios. We will be sure to pass along your gratitude to her. Thank you for choosing our insurance company, and we look forward to continuing to provide you with exceptional service!"

"Dear Karina, Thank you for your wonderful review! We are delighted to hear that Maria Palacios was able to assist you with your new life insurance. She is a valued member of our team, and we will be sure to pass along your appreciation to her. If you have any further questions or need assistance with your insurance in the future, please don't hesitate to reach out. Thank you for choosing us for your insurance needs, and we look forward to serving you!"

"Thank you, Roberto, for your excellent 5-star review! We are thrilled to hear that you received excellent service and great customer service from our team. We greatly appreciate your recommendation and are delighted to know that Miss María Palacios was able to assist you with your car insurance. We will be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us and we look forward to continuing to serve you!"

"Dear Jade Nyree, Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and recommendation. We are thrilled to hear that Amir provided you with great customer service and helped you find the best deals. We pride ourselves on delivering excellent service and ensuring our clients get the best value. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our office, and we look forward to serving you again!"